Question 1

What is the Emirates reservations phone number?

Accepted Answer

Emirates reservations can be reached at +971-600-555-555, 24 hours a day. CheapoTrav also publishes phone-only fares that are not loaded into online inventory — call us first to compare.

Question 2

Where does Emirates fly from?

Accepted Answer

Emirates operates from 1 primary hub — DXB — and serves roughly 150 destinations worldwide with a fleet of about 260 aircraft. Founded in 1985 and headquartered in United Arab Emirates, Emirates is one of the larger carriers in the Middle East region.

Question 3

Is Emirates part of an airline alliance?

Accepted Answer

Emirates is an independent carrier and is not part of Star Alliance, oneworld or SkyTeam, though it does maintain bilateral partnerships for codeshares and frequent-flyer earning.

Question 4

What is the Emirates carry-on baggage allowance?

Accepted Answer

Economy 7 kg, Business 14 kg. 56 × 36 × 23 cm. Items that exceed those dimensions are gate-checked and may incur a fee, so it is worth measuring your bag at home — including wheels and handles — before you fly.

Question 5

How much does a checked bag cost on Emirates?

Accepted Answer

Generous: 30 kg Economy, 40 kg Business, 50 kg First on most routes. Elite Skywards members and passengers traveling in Business typically receive a higher free checked allowance — check your fare class on the booking confirmation for the exact entitlement.

Question 6

What is Emirates's cancellation and refund policy?

Accepted Answer

Tiered by fare. Special fares non-refundable; Flex fully refundable. Refunds are issued to the original form of payment and typically post within 7 business days for credit cards or up to 20 days for cash and check purchases. Travel-insurance or trip-protection plans can broaden the reasons that qualify for a refund.

Question 7

Does Emirates charge change fees?

Accepted Answer

Flex change-free. Saver changes from $75 + fare difference. Same-day flight changes are usually offered as a flat-fee option (subject to availability in your original fare bucket). Note that any fare difference between the original and new flight is always payable on top of the change fee.

Question 8

What cabin classes does Emirates offer?

Accepted Answer

Emirates sells the following cabins: Economy (32–34 in); Premium Economy (40 in); Business (Lie-flat with mini-bar); First (Private suite with door). Signature product: A380 Onboard Lounge mid-flight. Cabin availability varies by aircraft type and route — long-haul widebody routes generally offer the full premium line-up, while short-haul narrowbody flights typically operate with Economy and a domestic First/Premium only.

Question 9

Does Emirates have Wi-Fi on board?

Accepted Answer

Yes — Emirates offers Wi-Fi across most of its fleet. Availability by cabin: Economy — Free for Skywards members; Premium Economy — Paid; Business — Paid; First — Paid. Connectivity is typically fastest on widebody aircraft equipped with Ka-band or Ku-band satellite service; older regional jets may still rely on slower air-to-ground systems.

Question 10

What in-flight entertainment and meals can I expect on Emirates?

Accepted Answer

Entertainment ranges across the cabins as follows: Economy — Seatback 4K; Premium Economy — Seatback 4K; Business — Seatback 4K; First — Seatback 4K. On the catering side, Economy passengers receive regionally-themed complimentary meal + free bar., while Business guests enjoy multi-course with sommelier wines. Pre-order meal selection is available on most long-haul routes if you book at least 24 hours before departure.

Question 11

How does Emirates's Skywards loyalty program work?

Accepted Answer

Skywards is Emirates's frequent-flyer program, with elite tiers Silver → Gold → Platinum → iO. Miles can be earned on paid flights, partner airlines, co-branded credit-card spend, and redeemed for award tickets, cabin upgrades, and ancillaries. Elite status typically unlocks priority check-in, free checked bags, complimentary upgrades when available, and lounge access on international itineraries.

Question 12

Where are the Emirates lounges and how do I get in?

Accepted Answer

Emirates operates branded lounges at Dubai (DXB). Access is generally limited to same-day travelers in Business or First, top-tier Skywards elites, and select co-brand credit-card holders. Day passes are sometimes sold subject to capacity; the flagship room is Emirates First Class Lounge, known for direct boarding bridge, le clos cellar.

Question 13

What aircraft does Emirates fly?

Accepted Answer

Emirates's fleet of roughly 260 aircraft is built around 3 core types: airbus-a380, boeing-777-300er, boeing-777-9. Equipment is generally assigned by stage length — narrowbodies cover short and medium-haul routes, while widebodies are reserved for long-haul intercontinental flying. You can confirm the exact aircraft type for your itinerary at booking and again 24 hours before departure, since substitutions do happen.

Question 14

Can I travel with my pet on Emirates?

Accepted Answer

Falcons accepted on selected routes. Pets only in cargo otherwise. Carriers must fit fully under the seat in front of you, the pet must remain inside for the duration of the flight, and only a limited number of in-cabin pets are permitted per flight — book early. Service animals trained to assist passengers with disabilities travel free with documentation submitted at least 48 hours before departure.

Question 15

Does Emirates accept unaccompanied minors?

Accepted Answer

Ages 5–11: $100 fee each way, dedicated host. An adult must complete a release form at the airport, present government-issued photo ID, and remain at the gate until the aircraft departs. The same identification is required by the receiving adult on arrival. Connecting itineraries and overnight flights are usually restricted for the youngest age band.

Question 16

How do I request special assistance on Emirates?

Accepted Answer

Full PRM service, advance medical clearance team. Requests can be added during booking, in your account profile, or by calling reservations. For mobility devices, give battery and dimension details ahead of time so the airport team can pre-stage the right equipment. Pre-boarding is offered to passengers who self-identify at the gate.

Question 17

When does check-in open for Emirates flights?

Accepted Answer

Online and mobile check-in opens 24 hours before scheduled departure and closes 45–60 minutes before departure for most domestic flights and 60–90 minutes before international departures. Airport baggage drop and ticket counters typically close 30–60 minutes before departure depending on the route. Plan to be through security at least 90 minutes before a domestic departure and 2–3 hours ahead of an international one.

Question 18

How can I find the cheapest Emirates flights?

Accepted Answer

For published fares, search 4–8 weeks ahead for domestic and 2–6 months ahead for international, fly mid-week (Tuesday/Wednesday) and avoid peak holiday windows. CheapoTrav also negotiates phone-only consolidator fares on Emirates that are not loaded into public booking engines — call +1 (815) 473-8090 to have an agent compare them against the best online price before you commit.

Question 19

Does Emirates A380 have a shower?

Accepted Answer

Yes — the A380 First Class Shower Spa offers a 5-minute hot-water shower at 40,000 feet. Crew assist with booking a slot after takeoff.

Question 20

How big is Emirates' baggage allowance?

Accepted Answer

30 kg Economy, 40 kg Business, and 50 kg First on most routes — among the most generous in the industry.

Emirates

Cabin experience

Airport lounges

Emirates First Class Lounge

Policies

Fleet

Airbus A380

Boeing 777-300ER

Boeing 777-9

Notable routes

Loyalty program

In pictures

Awards & recognition

Frequently asked questions about Emirates