What is the Lufthansa reservations phone number?

Lufthansa reservations can be reached at +49-69-86-799-799, 24 hours a day. CheapoTrav also publishes phone-only fares that are not loaded into online inventory — call us first to compare.

Where does Lufthansa fly from?

Lufthansa operates from 2 primary hubs — FRA, MUC — and serves roughly 220 destinations worldwide with a fleet of about 290 aircraft. Founded in 1953 and headquartered in Germany, Lufthansa is one of the larger carriers in the Europe region.

Is Lufthansa part of an airline alliance?

Lufthansa is a member of Star Alliance, which means you can earn and redeem Miles & More miles on every Star Alliance partner and use Star Alliance lounges when flying in eligible cabins.

What is the Lufthansa carry-on baggage allowance?

1 cabin bag (55 × 40 × 23 cm) up to 8 kg + small personal item. Items that exceed those dimensions are gate-checked and may incur a fee, so it is worth measuring your bag at home — including wheels and handles — before you fly.

How much does a checked bag cost on Lufthansa?

Included on most long-haul fares. €40–€70 short-haul per bag. Elite Miles & More members and passengers traveling in Business typically receive a higher free checked allowance — check your fare class on the booking confirmation for the exact entitlement.

What is Lufthansa's cancellation and refund policy?

EU261 protected. Refundable fares + 24-hour cooling-off on direct sales. Refunds are issued to the original form of payment and typically post within 7 business days for credit cards or up to 20 days for cash and check purchases. Travel-insurance or trip-protection plans can broaden the reasons that qualify for a refund.

Does Lufthansa charge change fees?

Flex fares change-free. Economy Saver change fee €70 + fare difference. Same-day flight changes are usually offered as a flat-fee option (subject to availability in your original fare bucket). Note that any fare difference between the original and new flight is always payable on top of the change fee.

What cabin classes does Lufthansa offer?

Lufthansa sells the following cabins: Economy (31 in); Premium Economy (38 in); Business (Allegris suite); First (Allegris First Suite Plus). Signature product: Allegris private suites debut on A350 & 787-9. Cabin availability varies by aircraft type and route — long-haul widebody routes generally offer the full premium line-up, while short-haul narrowbody flights typically operate with Economy and a domestic First/Premium only.

Does Lufthansa have Wi-Fi on board?

Yes — Lufthansa offers Wi-Fi across most of its fleet. Availability by cabin: Economy — Paid (free messaging); Premium Economy — Paid; Business — Paid; First — Paid. Connectivity is typically fastest on widebody aircraft equipped with Ka-band or Ku-band satellite service; older regional jets may still rely on slower air-to-ground systems.

What in-flight entertainment and meals can I expect on Lufthansa?

Entertainment ranges across the cabins as follows: Economy — Seatback HD; Premium Economy — Seatback HD; Business — Seatback HD; First — Seatback HD. On the catering side, Economy passengers receive complimentary hot meal long-haul., while Business guests enjoy european menu with seasonal pairings. Pre-order meal selection is available on most long-haul routes if you book at least 24 hours before departure.

How does Lufthansa's Miles & More loyalty program work?

Miles & More is Lufthansa's frequent-flyer program, with elite tiers Frequent Traveller → Senator → HON Circle. Miles can be earned on paid flights, partner airlines, co-branded credit-card spend, and partners including Star Alliance, and redeemed for award tickets, cabin upgrades, and ancillaries. Elite status typically unlocks priority check-in, free checked bags, complimentary upgrades when available, and lounge access on international itineraries.

Where are the Lufthansa lounges and how do I get in?

Lufthansa operates branded lounges at Frankfurt (FRA). Access is generally limited to same-day travelers in Business or First, top-tier Miles & More elites, and Star Alliance elite partners. Day passes are sometimes sold subject to capacity; the flagship room is First Class Terminal, known for private terminal with porsche tarmac transfer.

What aircraft does Lufthansa fly?

Lufthansa's fleet of roughly 290 aircraft is built around 5 core types: boeing-747-8, airbus-a350-900, airbus-a380, airbus-a320neo, boeing-787-9. Equipment is generally assigned by stage length — narrowbodies cover short and medium-haul routes, while widebodies are reserved for long-haul intercontinental flying. You can confirm the exact aircraft type for your itinerary at booking and again 24 hours before departure, since substitutions do happen.

Can I travel with my pet on Lufthansa?

Small pets in-cabin €60–€100 EU, €200 long-haul. Service animals free. Carriers must fit fully under the seat in front of you, the pet must remain inside for the duration of the flight, and only a limited number of in-cabin pets are permitted per flight — book early. Service animals trained to assist passengers with disabilities travel free with documentation submitted at least 48 hours before departure.

Does Lufthansa accept unaccompanied minors?

Ages 5–11: €40–€100 fee each way. Optional 12–17. An adult must complete a release form at the airport, present government-issued photo ID, and remain at the gate until the aircraft departs. The same identification is required by the receiving adult on arrival. Connecting itineraries and overnight flights are usually restricted for the youngest age band.

How do I request special assistance on Lufthansa?

PRM service free under EC 1107/2006. Request 48 hrs ahead. Requests can be added during booking, in your account profile, or by calling reservations. For mobility devices, give battery and dimension details ahead of time so the airport team can pre-stage the right equipment. Pre-boarding is offered to passengers who self-identify at the gate.

When does check-in open for Lufthansa flights?

Online and mobile check-in opens 24 hours before scheduled departure and closes 45–60 minutes before departure for most domestic flights and 60–90 minutes before international departures. Airport baggage drop and ticket counters typically close 30–60 minutes before departure depending on the route. Plan to be through security at least 90 minutes before a domestic departure and 2–3 hours ahead of an international one.

How can I find the cheapest Lufthansa flights?

For published fares, search 4–8 weeks ahead for domestic and 2–6 months ahead for international, fly mid-week (Tuesday/Wednesday) and avoid peak holiday windows. CheapoTrav also negotiates phone-only consolidator fares on Lufthansa that are not loaded into public booking engines — call +1 (815) 473-8090 to have an agent compare them against the best online price before you commit.

What are the best seats on the Lufthansa Boeing 787-9 Dreamliner?

Look for bulkhead rows, exit rows and window seats away from the engines. Premium-cabin lie-flat seats offer the most comfort.

Which seats should I avoid on the Lufthansa Boeing 787-9 Dreamliner?

Avoid the last few rows of each cabin (reduced recline near the bulkhead), seats next to lavatories and galley areas, and middle seats in the back third of the cabin.

Does Lufthansa offer extra-legroom seats on the Boeing 787-9 Dreamliner?

Yes — Lufthansa sells extra-legroom seats (Main Cabin Extra, Preferred, Economy Plus or equivalent) at booking or check-in. Exit-row seats are usually included.

How many seats are on the Lufthansa Boeing 787-9 Dreamliner?

Configurations vary by airline; tap the seat map above to see the cabin breakdown.

LHDLHStar Alliance 5-Star Skytrax

Lufthansa

Say yes to the world.

Germany's flag carrier and a Star Alliance founder. Operates the largest 747 fleet in passenger service.

Fleet

290

Destinations

220

Founded

1953

Country

Germany

Need help booking?

Unpublished phone-only deals available

1 (815) 473-8090

Cabin experience

Seat pitch: 31 in
Wi-Fi: Paid (free messaging)
Entertainment: Seatback HD
Meal: Complimentary hot meal long-haul.

Airport lounges

First Class Terminal

Frankfurt (FRA)

Lounge

Access: First class / HON Circle

Private terminal with Porsche tarmac transfer.

Policies

Seat map explorer

Switch between Lufthansa aircraft variants to compare cabin layouts and find the best seats.

Boeing 747-8 Intercontinental Airbus A350-900 Airbus A380 Airbus A320neo Boeing 787-9 Dreamliner

100%

Generic 4-class (~360 seats, main deck)·330 seats

Full Boeing 747-8 Intercontinental guide with FAQs, best seats and exit rows.

Open detailed guide

Fleet

Boeing

Boeing 747-8 Intercontinental

410–467 seats · Long-haul

Seat map

Airbus

Airbus A350-900

300–350 seats · Ultra-long-haul

Seat map

Airbus

Airbus A380

525–853 seats · Ultra-long-haul

Seat map

Airbus

Airbus A320neo

150–186 seats · Medium-haul

Seat map

Boeing

Boeing 787-9 Dreamliner

248–296 seats · Long-haul

Seat map

Notable routes

FRA ↔ JFKMUC ↔ HNDFRA ↔ SINFRA ↔ EZEMUC ↔ LAX

Loyalty program

Miles & More

Frequent Traveller

Senator

HON Circle

Partners: Star Alliance

In pictures

Awards & recognition

Skytrax 5-Star Airline (one of only ~10 worldwide)

Reviews of Lufthansa

Real experiences from verified travelers.

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Frequently asked questions about Lufthansa

Other Star Alliance carriers

United Airlines Singapore Airlines Turkish Airlines Air Canada All Nippon Airways Thai Airways

Lufthansa

Cabin experience

Airport lounges

First Class Terminal

Policies

Baggage

Cancellation & refunds

Change fees

Pets

Unaccompanied minors

Special assistance

Seat map explorer

Fleet

Boeing 747-8 Intercontinental

Airbus A350-900

Airbus A380

Airbus A320neo

Boeing 787-9 Dreamliner

Notable routes

Loyalty program

In pictures

Awards & recognition

Reviews of Lufthansa

Frequently asked questions about Lufthansa

What is the Lufthansa reservations phone number?

Where does Lufthansa fly from?

Is Lufthansa part of an airline alliance?

What is the Lufthansa carry-on baggage allowance?

How much does a checked bag cost on Lufthansa?

What is Lufthansa's cancellation and refund policy?

Does Lufthansa charge change fees?

What cabin classes does Lufthansa offer?

Does Lufthansa have Wi-Fi on board?

What in-flight entertainment and meals can I expect on Lufthansa?

How does Lufthansa's Miles & More loyalty program work?

Where are the Lufthansa lounges and how do I get in?

What aircraft does Lufthansa fly?

Can I travel with my pet on Lufthansa?

Does Lufthansa accept unaccompanied minors?

How do I request special assistance on Lufthansa?

When does check-in open for Lufthansa flights?

How can I find the cheapest Lufthansa flights?

Other Star Alliance carriers