What is the China Eastern Airlines reservations phone number?

China Eastern Airlines reservations can be reached at +86-95530, 24 hours a day. CheapoTrav also publishes phone-only fares that are not loaded into online inventory — call us first to compare.

Where does China Eastern Airlines fly from?

China Eastern Airlines operates from 3 primary hubs — PVG, SHA, KMG — and serves roughly 250 destinations worldwide with a fleet of about 600 aircraft. Founded in 1988 and headquartered in China, China Eastern Airlines is one of the larger carriers in the Asia Pacific region.

Is China Eastern Airlines part of an airline alliance?

China Eastern Airlines is a member of SkyTeam, which means you can earn and redeem Eastern Miles miles on every SkyTeam partner and use SkyTeam lounges when flying in eligible cabins.

What is the China Eastern Airlines carry-on baggage allowance?

7 kg + personal item (55 × 36 × 23 cm). Items that exceed those dimensions are gate-checked and may incur a fee, so it is worth measuring your bag at home — including wheels and handles — before you fly.

How much does a checked bag cost on China Eastern Airlines?

20–30 kg Economy, 40 kg Business, 50 kg First. Elite Eastern Miles members and passengers traveling in Business typically receive a higher free checked allowance — check your fare class on the booking confirmation for the exact entitlement.

What is China Eastern Airlines's cancellation and refund policy?

Flex refundable, Saver 50% refund minus admin fee. Refunds are issued to the original form of payment and typically post within 7 business days for credit cards or up to 20 days for cash and check purchases. Travel-insurance or trip-protection plans can broaden the reasons that qualify for a refund.

Does China Eastern Airlines charge change fees?

Saver $50–$100 + fare difference; Flex free. Same-day flight changes are usually offered as a flat-fee option (subject to availability in your original fare bucket). Note that any fare difference between the original and new flight is always payable on top of the change fee.

What cabin classes does China Eastern Airlines offer?

China Eastern Airlines sells the following cabins: Economy (31 in); Business (Lie-flat). Cabin availability varies by aircraft type and route — long-haul widebody routes generally offer the full premium line-up, while short-haul narrowbody flights typically operate with Economy only.

Does China Eastern Airlines have Wi-Fi on board?

Yes — China Eastern Airlines offers Wi-Fi across most of its fleet. Availability by cabin: Economy — Limited; Business — Limited. Connectivity is typically fastest on widebody aircraft equipped with Ka-band or Ku-band satellite service; older regional jets may still rely on slower air-to-ground systems.

What in-flight entertainment and meals can I expect on China Eastern Airlines?

Entertainment ranges across the cabins as follows: Economy — Seatback HD; Business — Seatback HD. On the catering side, Economy passengers receive shanghai + western., while Business guests enjoy chef-curated. Pre-order meal selection is available on most long-haul routes if you book at least 24 hours before departure.

How does China Eastern Airlines's Eastern Miles loyalty program work?

Eastern Miles is China Eastern Airlines's frequent-flyer program, with elite tiers Silver → Gold → Platinum. Miles can be earned on paid flights, partner airlines, co-branded credit-card spend, and redeemed for award tickets, cabin upgrades, and ancillaries. Elite status typically unlocks priority check-in, free checked bags, complimentary upgrades when available, and lounge access on international itineraries.

Where are the China Eastern Airlines lounges and how do I get in?

China Eastern Airlines operates branded lounges at Shanghai (PVG). Access is generally limited to same-day travelers in Business or First, top-tier Eastern Miles elites, and SkyTeam elite partners. Day passes are sometimes sold subject to capacity; the flagship room is First Class Lounge, known for noodle bar.

What aircraft does China Eastern Airlines fly?

China Eastern Airlines's fleet of roughly 600 aircraft is built around 4 core types: boeing-787-9, airbus-a350-900, airbus-a330-300, comac-c919. Equipment is generally assigned by stage length — narrowbodies cover short and medium-haul routes, while widebodies are reserved for long-haul intercontinental flying. You can confirm the exact aircraft type for your itinerary at booking and again 24 hours before departure, since substitutions do happen.

Can I travel with my pet on China Eastern Airlines?

In-cabin not generally permitted; cargo program available. Carriers must fit fully under the seat in front of you, the pet must remain inside for the duration of the flight, and only a limited number of in-cabin pets are permitted per flight — book early. Service animals trained to assist passengers with disabilities travel free with documentation submitted at least 48 hours before departure.

Does China Eastern Airlines accept unaccompanied minors?

Ages 5–12: $80 fee, escort service. An adult must complete a release form at the airport, present government-issued photo ID, and remain at the gate until the aircraft departs. The same identification is required by the receiving adult on arrival. Connecting itineraries and overnight flights are usually restricted for the youngest age band.

How do I request special assistance on China Eastern Airlines?

Wheelchair / sensory accommodation free with 48-hr notice. Requests can be added during booking, in your account profile, or by calling reservations. For mobility devices, give battery and dimension details ahead of time so the airport team can pre-stage the right equipment. Pre-boarding is offered to passengers who self-identify at the gate.

When does check-in open for China Eastern Airlines flights?

Online and mobile check-in opens 24 hours before scheduled departure and closes 45–60 minutes before departure for most domestic flights and 60–90 minutes before international departures. Airport baggage drop and ticket counters typically close 30–60 minutes before departure depending on the route. Plan to be through security at least 90 minutes before a domestic departure and 2–3 hours ahead of an international one.

How can I find the cheapest China Eastern Airlines flights?

For published fares, search 4–8 weeks ahead for domestic and 2–6 months ahead for international, fly mid-week (Tuesday/Wednesday) and avoid peak holiday windows. CheapoTrav also negotiates phone-only consolidator fares on China Eastern Airlines that are not loaded into public booking engines — call +1 (815) 473-8090 to have an agent compare them against the best online price before you commit.

What are the best seats on the China Eastern Airlines Airbus A330-300?

Look for bulkhead rows, exit rows and window seats away from the engines. Premium-cabin lie-flat seats offer the most comfort.

Which seats should I avoid on the China Eastern Airlines Airbus A330-300?

Avoid the last few rows of each cabin (reduced recline near the bulkhead), seats next to lavatories and galley areas, and middle seats in the back third of the cabin.

Does China Eastern Airlines offer extra-legroom seats on the Airbus A330-300?

Yes — China Eastern Airlines sells extra-legroom seats (Main Cabin Extra, Preferred, Economy Plus or equivalent) at booking or check-in. Exit-row seats are usually included.

How many seats are on the China Eastern Airlines Airbus A330-300?

Configurations vary by airline; tap the seat map above to see the cabin breakdown.

MUCESSkyTeam 4-Star Skytrax

China Eastern Airlines

Connecting the world.

Shanghai-based, second-largest Chinese carrier and SkyTeam member.

Fleet

600

Destinations

250

Founded

1988

Country

China

Need help booking?

Unpublished phone-only deals available

1 (815) 473-8090

Cabin experience

Seat pitch: 31 in
Wi-Fi: Limited
Entertainment: Seatback HD
Meal: Shanghai + Western.

Airport lounges

First Class Lounge

Shanghai (PVG)

Lounge

Access: Business / SkyTeam Elite Plus

Noodle bar.

Policies

Seat map explorer

Switch between China Eastern Airlines aircraft variants to compare cabin layouts and find the best seats.

Boeing 787-9 Dreamliner Airbus A350-900 Airbus A330-300 COMAC C919

100%

Generic 3-class (290 seats)·231 seats

Full Boeing 787-9 Dreamliner guide with FAQs, best seats and exit rows.

Open detailed guide

Fleet

Boeing

Boeing 787-9 Dreamliner

248–296 seats · Long-haul

Seat map

Airbus

Airbus A350-900

300–350 seats · Ultra-long-haul

Seat map

Airbus

Airbus A330-300

277–335 seats · Long-haul

Seat map

Airbus

COMAC C919

158–168 seats · Short-haul

Seat map

Notable routes

PVG ↔ JFKPVG ↔ LAXPVG ↔ LHR

Loyalty program

Eastern Miles

Silver

Gold

Platinum

In pictures

China Eastern Airlines cabin / experience

Reviews of China Eastern Airlines

Real experiences from verified travelers.

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Frequently asked questions about China Eastern Airlines

Other SkyTeam carriers

Delta Air Lines Air France KLM Royal Dutch Airlines Virgin Atlantic Korean Air China Airlines

China Eastern Airlines

Cabin experience

Airport lounges

First Class Lounge

Policies

Baggage

Cancellation & refunds

Change fees

Pets

Unaccompanied minors

Special assistance

Seat map explorer

Fleet

Boeing 787-9 Dreamliner

Airbus A350-900

Airbus A330-300

COMAC C919

Notable routes

Loyalty program

In pictures

Reviews of China Eastern Airlines

Frequently asked questions about China Eastern Airlines

What is the China Eastern Airlines reservations phone number?

Where does China Eastern Airlines fly from?

Is China Eastern Airlines part of an airline alliance?

What is the China Eastern Airlines carry-on baggage allowance?

How much does a checked bag cost on China Eastern Airlines?

What is China Eastern Airlines's cancellation and refund policy?

Does China Eastern Airlines charge change fees?

What cabin classes does China Eastern Airlines offer?

Does China Eastern Airlines have Wi-Fi on board?

What in-flight entertainment and meals can I expect on China Eastern Airlines?

How does China Eastern Airlines's Eastern Miles loyalty program work?

Where are the China Eastern Airlines lounges and how do I get in?

What aircraft does China Eastern Airlines fly?

Can I travel with my pet on China Eastern Airlines?

Does China Eastern Airlines accept unaccompanied minors?

How do I request special assistance on China Eastern Airlines?

When does check-in open for China Eastern Airlines flights?

How can I find the cheapest China Eastern Airlines flights?

Other SkyTeam carriers