What is the EVA Air reservations phone number?

EVA Air reservations can be reached at +886-2-2501-1999, 24 hours a day. CheapoTrav also publishes phone-only fares that are not loaded into online inventory — call us first to compare.

Where does EVA Air fly from?

EVA Air operates from 1 primary hub — TPE — and serves roughly 65 destinations worldwide with a fleet of about 90 aircraft. Founded in 1989 and headquartered in Taiwan, EVA Air is one of the larger carriers in the Asia Pacific region.

Is EVA Air part of an airline alliance?

EVA Air is a member of Star Alliance, which means you can earn and redeem Infinity MileageLands miles on every Star Alliance partner and use Star Alliance lounges when flying in eligible cabins.

What is the EVA Air carry-on baggage allowance?

7 kg + personal item (55 × 36 × 23 cm). Items that exceed those dimensions are gate-checked and may incur a fee, so it is worth measuring your bag at home — including wheels and handles — before you fly.

How much does a checked bag cost on EVA Air?

20–30 kg Economy, 40 kg Business, 50 kg First. Elite Infinity MileageLands members and passengers traveling in Royal Laurel (Business) typically receive a higher free checked allowance — check your fare class on the booking confirmation for the exact entitlement.

What is EVA Air's cancellation and refund policy?

Flex refundable, Saver 50% refund minus admin fee. Refunds are issued to the original form of payment and typically post within 7 business days for credit cards or up to 20 days for cash and check purchases. Travel-insurance or trip-protection plans can broaden the reasons that qualify for a refund.

Does EVA Air charge change fees?

Saver $50–$100 + fare difference; Flex free. Same-day flight changes are usually offered as a flat-fee option (subject to availability in your original fare bucket). Note that any fare difference between the original and new flight is always payable on top of the change fee.

What cabin classes does EVA Air offer?

EVA Air sells the following cabins: Economy (32 in); Premium Economy (39 in); Royal Laurel (Business) (Royal Laurel reverse-herringbone). Cabin availability varies by aircraft type and route — long-haul widebody routes generally offer the full premium line-up, while short-haul narrowbody flights typically operate with Economy and a domestic First/Premium only.

Does EVA Air have Wi-Fi on board?

Yes — EVA Air offers Wi-Fi across most of its fleet. Availability by cabin: Economy — Paid; Premium Economy — Paid; Royal Laurel (Business) — Paid. Connectivity is typically fastest on widebody aircraft equipped with Ka-band or Ku-band satellite service; older regional jets may still rely on slower air-to-ground systems.

What in-flight entertainment and meals can I expect on EVA Air?

Entertainment ranges across the cabins as follows: Economy — Seatback HD; Premium Economy — Seatback HD; Royal Laurel (Business) — Seatback HD. On the catering side, Economy passengers receive taiwanese + international menu., while Royal Laurel (Business) guests enjoy din tai fung dim sum. Pre-order meal selection is available on most long-haul routes if you book at least 24 hours before departure.

How does EVA Air's Infinity MileageLands loyalty program work?

Infinity MileageLands is EVA Air's frequent-flyer program, with elite tiers Green → Silver → Gold → Diamond. Miles can be earned on paid flights, partner airlines, co-branded credit-card spend, and redeemed for award tickets, cabin upgrades, and ancillaries. Elite status typically unlocks priority check-in, free checked bags, complimentary upgrades when available, and lounge access on international itineraries.

Where are the EVA Air lounges and how do I get in?

EVA Air operates branded lounges at Taipei (TPE). Access is generally limited to same-day travelers in Business or First, top-tier Infinity MileageLands elites, and Star Alliance elite partners. Day passes are sometimes sold subject to capacity; the flagship room is The Star Lounge, known for hello kitty themed kids zone.

What aircraft does EVA Air fly?

EVA Air's fleet of roughly 90 aircraft is built around 3 core types: boeing-787-10, boeing-777-300er, airbus-a321. Equipment is generally assigned by stage length — narrowbodies cover short and medium-haul routes, while widebodies are reserved for long-haul intercontinental flying. You can confirm the exact aircraft type for your itinerary at booking and again 24 hours before departure, since substitutions do happen.

Can I travel with my pet on EVA Air?

In-cabin not generally permitted; cargo program available. Carriers must fit fully under the seat in front of you, the pet must remain inside for the duration of the flight, and only a limited number of in-cabin pets are permitted per flight — book early. Service animals trained to assist passengers with disabilities travel free with documentation submitted at least 48 hours before departure.

Does EVA Air accept unaccompanied minors?

Ages 5–12: $80 fee, escort service. An adult must complete a release form at the airport, present government-issued photo ID, and remain at the gate until the aircraft departs. The same identification is required by the receiving adult on arrival. Connecting itineraries and overnight flights are usually restricted for the youngest age band.

How do I request special assistance on EVA Air?

Wheelchair / sensory accommodation free with 48-hr notice. Requests can be added during booking, in your account profile, or by calling reservations. For mobility devices, give battery and dimension details ahead of time so the airport team can pre-stage the right equipment. Pre-boarding is offered to passengers who self-identify at the gate.

When does check-in open for EVA Air flights?

Online and mobile check-in opens 24 hours before scheduled departure and closes 45–60 minutes before departure for most domestic flights and 60–90 minutes before international departures. Airport baggage drop and ticket counters typically close 30–60 minutes before departure depending on the route. Plan to be through security at least 90 minutes before a domestic departure and 2–3 hours ahead of an international one.

How can I find the cheapest EVA Air flights?

For published fares, search 4–8 weeks ahead for domestic and 2–6 months ahead for international, fly mid-week (Tuesday/Wednesday) and avoid peak holiday windows. CheapoTrav also negotiates phone-only consolidator fares on EVA Air that are not loaded into public booking engines — call +1 (815) 473-8090 to have an agent compare them against the best online price before you commit.

What are the best seats on the EVA Air Airbus A321?

Look for bulkhead rows, exit rows and window seats away from the engines. Premium-cabin lie-flat seats offer the most comfort.

Which seats should I avoid on the EVA Air Airbus A321?

Avoid the last few rows of each cabin (reduced recline near the bulkhead), seats next to lavatories and galley areas, and middle seats in the back third of the cabin.

Does EVA Air offer extra-legroom seats on the Airbus A321?

Yes — EVA Air sells extra-legroom seats (Main Cabin Extra, Preferred, Economy Plus or equivalent) at booking or check-in. Exit-row seats are usually included.

How many seats are on the EVA Air Airbus A321?

Configurations vary by airline; tap the seat map above to see the cabin breakdown.

BREVAStar Alliance 5-Star Skytrax

EVA Air

Sharing the world, flying together.

Taiwan's privately-owned carrier; operator of the Hello Kitty Jet livery and a 5-star Skytrax airline.

Fleet

Destinations

Founded

1989

Country

Taiwan

Need help booking?

Unpublished phone-only deals available

1 (815) 473-8090

Cabin experience

Seat pitch: 32 in
Wi-Fi: Paid
Entertainment: Seatback HD
Meal: Taiwanese + international menu.

See how EVA Air ranks for legroom →Compare Wi-Fi & entertainment →

Airport lounges

The Star Lounge

Taipei (TPE)

Lounge

Access: Royal Laurel / Star Gold

Hello Kitty themed kids zone.

See every airline's lounges at these airports →

Policies

Compare baggage fees →Compare change fees →Compare pet policies →

Seat map explorer

Switch between EVA Air aircraft variants to compare cabin layouts and find the best seats.

Boeing 787-10 Dreamliner Boeing 777-300ER Airbus A321

100%

Generic 3-class (336 seats)·296 seats

Full Boeing 787-10 Dreamliner guide with FAQs, best seats and exit rows.

Open detailed guide

Fleet

Boeing

Boeing 787-10 Dreamliner

318–336 seats · Long-haul

Seat map

Boeing

Boeing 777-300ER

350–396 seats · Long-haul

Seat map

Airbus

Airbus A321

185–220 seats · Medium-haul

Seat map

Notable routes

TPE ↔ JFK TPE ↔ LAX TPE ↔ LHR

See the world's longest airline routes

Loyalty program

Infinity MileageLands

Green

Silver

Gold

Diamond

Compare loyalty programs across airlines

In pictures

Awards & recognition

Skytrax World's Cleanest Airline — multi-year

Reviews of EVA Air

Real experiences from verified travelers.

Loading reviews…

Checking your review eligibility…

Frequently asked questions about EVA Air

Other Star Alliance carriers

United Airlines Lufthansa Singapore Airlines Turkish Airlines Air Canada All Nippon Airways

See the full Star Alliance member map →

EVA Air

Cabin experience

Airport lounges

The Star Lounge

Policies

Baggage

Cancellation & refunds

Change fees

Pets

Unaccompanied minors

Special assistance

Seat map explorer

Fleet

Boeing 787-10 Dreamliner

Boeing 777-300ER

Airbus A321

Notable routes

Loyalty program

In pictures

Awards & recognition

Reviews of EVA Air

Frequently asked questions about EVA Air

What is the EVA Air reservations phone number?

Where does EVA Air fly from?

Is EVA Air part of an airline alliance?

What is the EVA Air carry-on baggage allowance?

How much does a checked bag cost on EVA Air?

What is EVA Air's cancellation and refund policy?

Does EVA Air charge change fees?

What cabin classes does EVA Air offer?

Does EVA Air have Wi-Fi on board?

What in-flight entertainment and meals can I expect on EVA Air?

How does EVA Air's Infinity MileageLands loyalty program work?

Where are the EVA Air lounges and how do I get in?

What aircraft does EVA Air fly?

Can I travel with my pet on EVA Air?

Does EVA Air accept unaccompanied minors?

How do I request special assistance on EVA Air?

When does check-in open for EVA Air flights?

How can I find the cheapest EVA Air flights?

Other Star Alliance carriers